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Privacy and cookies

Short version: this website sets no cookies, and sends nothing about you to Google, to advertisers, or to any tracking company. We do count page views, on our own server, in a way that cannot identify you. If you fill in the contact form we get your message by email and use it to reply to you. That is the whole of it.

The longer version is below, because “we take your privacy seriously” on its own tells you nothing.

Cookies

A cookie is a small file a website asks your browser to keep, so it can recognise you on a later page or a later visit. They are how sites remember a login, a shopping basket, or that you have been followed around the internet by an advert for a kettle.

This site sets no cookies. Browsing it, reading an article or sending us an enquiry puts nothing on your device. There is no advertising pixel, no Google Analytics, no tag manager and no cross-site tracking.

You will still see a short banner the first time you visit. That is there because we count page views, and you should get a say in that even though the counting sets no cookie. Your answer is remembered in your browser’s own storage rather than in a cookie, so choosing costs you nothing either.

Counting page views

We count page views, because it is useful to know which pages people actually read. That counting happens on our own server and is deliberately set up so it cannot identify you.

  • No cookie is stored on your device.
  • Nothing is sent to Google, or to any analytics company. The figures never leave our server.
  • To avoid counting the same person twice in a day, the software creates a short scrambled code from your browser details combined with a random number that is thrown away and regenerated every night. It cannot be turned back into you, and it cannot follow you from one day to the next.
  • What we end up with is counts. Which pages were viewed, roughly how many times, and which site sent people our way. Not who.

If you choose Only necessary or Decline, the counting script is never loaded at all. It is blocked before it runs rather than switched off afterwards, so nothing is recorded. Those two answers do the same thing here, because counting page views is the only non-essential item on the site. We have kept both buttons so the choice is explicit.

Counts are kept for two years and then deleted automatically. Our own visits are excluded so we are not inflating our own numbers. You can change your answer at any time: reopen the cookie choices.

One thing worth naming because people ask: the plugin we use for search engine optimisation works entirely inside the admin area. It sets no cookies and collects nothing about visitors.

Nothing here loads from Google or anyone else

This is the part most small business sites get wrong without knowing it, so it is worth being specific.

Many websites pull their fonts, maps, videos or icons from other companies’ servers. Every one of those requests hands the visitor’s IP address and page they are on to that company, whether or not a cookie is involved, and whether or not the site owner realises it. Fonts loaded from Google are the most common example by a distance.

The fonts on this site are stored on our own server and served from there. No request goes to Google, or to any other third party, when you load a page here.

The share buttons on blog posts are ordinary links. Nothing from Facebook, X or Instagram loads on the page, and nothing is sent to them unless you actually click a button, at which point you are on their website under their rules.

What we do collect

The contact form. When you send an enquiry we receive your name, email address, and whichever of phone number, business name and message you chose to fill in. It arrives as an email to support@atwebagency.com. We use it to reply to you and to carry out any work you go on to ask for. It is not added to a mailing list, not sold, and not passed to anyone for marketing.

Page view counts. That a page was viewed, when, and which website linked here. It is stored on our own server and is not attached to a name, an account, or anything else that identifies you. How that is done is described further up the page.

Server logs. Like every website, the server records requests: an IP address, a timestamp, the page requested and your browser type. This is automatic, it is how a web server works, and it is used for security and diagnosing faults rather than for building a picture of you. Our hosting is provided by Hostinger, so those logs sit on their infrastructure.

That is the complete list. We do not build profiles of individual visitors, follow you to other websites, or run advertising.

Who else can see it

Two companies are unavoidably involved in running a website and email, and both act as suppliers to us rather than using your data for their own purposes:

  • Hostinger, who host the site and therefore hold the server logs.
  • Our email provider, who carry the enquiry emails, in the same way any email you send passes through a provider.

Nobody else. We do not sell data, share it with advertisers, or pass it to other businesses. If you become a client and we need to bring in a third party for something specific, we will tell you first.

How long we keep it

Enquiry emails are kept while there is a live conversation, and afterwards as an ordinary business record. If you ask us to delete your enquiry we will do it and confirm. Page view counts are deleted automatically after two years. Server logs are kept for a limited period by the host and then rotate away automatically.

Your rights

Under data protection law in Ireland and the EU you can ask us for a copy of what we hold about you, ask us to correct it, or ask us to delete it. Email support@atwebagency.com or ring +353 85 808 8463 and we will deal with it.

If you are unhappy with how we have handled your information, you can complain to the Data Protection Commission, the Irish regulator, at dataprotection.ie.

If this changes

This page describes the site as it is actually built, not as we would like it to sound. The page view counting described above is deliberately the least invasive method the software offers. If we later add something that involves another company, such as Google Analytics, an embedded map or video, or a booking system, this page gets updated and a proper consent banner goes up before it goes live. A privacy policy that quietly stops matching the site is worse than none.

Contact

AT Web Agency
The Maudlins, New Ross, Co. Wexford, Y34 N821
support@atwebagency.com
+353 85 808 8463

Written in plain English rather than legal language, and accurate to the site as built. It is not legal advice. If you need certainty for your own compliance, have a solicitor review it.